Draft outline. This lists what the terms of service must cover; the final text has to be written with a lawyer before MCO launches.
Terms of service
The agreement between MCO and the companies (and their users) that use the platform.
1. Who we are and who can use MCO
- MCO legal entity, address, company and VAT number.
- Business customers only (B2B); the person accepting must be allowed to act for the company.
2. Accounts and security
- Users keep their password safe and may turn on two-step verification; companies can require it.
- Company admins manage users, seats and access; they are responsible for who they invite.
- MCO may pause sign-in after repeated wrong attempts and sign people out after inactivity.
3. Ordering and delivery
- One fixed price per product; files within 24 hours of payment.
- What happens when an order is late or fails (refund rules, no extra charge).
- Generated files are for the customer’s own use; licence terms of the publisher’s product.
4. Payments and subscription
- Per-user monthly subscription (admins free), prepaid balance, saved cards, VAT reverse charge.
- Past-due subscriptions pause ordering; refunds of prepaid balance.
5. Marketplace and publishers
- MCO is the platform; publishers are responsible for their products and templates.
- Reporting a product, moderation, and how disputes are handled.
6. Liability, ending the agreement, law
- Limits of liability for generated CAD files (customer checks before manufacturing).
- Closing a company account, what is kept and for how long.
- Governing law and court.